WhatsApp Support
Get fast assistance directly via WhatsApp messaging for instant billing queries.
Chat on WhatsAppEmail Support
Send your support, billing, or account inquiries to our operations team.
support@watsaypay.comSupport Ticket
Submit a structured support ticket to track resolution and audit history.
Submit TicketExplore Help Topics
WatSayPay Mobile Application
Learn how to install, sign in, and sync invoices across WatSayPay web and mobile companion apps.
Invoicing & Tax Compliance
Guides on calculating VAT, formatting corporate quotation templates, generating PDF files, and managing client records.
Account & Workspace Security
Managing workspace admin roles, resetting credentials, multi-tenant data boundaries, and API integrations.
Data Retention & Deletion
Steps to export your billing history or permanently request complete account and data removal per our Privacy Policy.
Frequently Asked Questions
How do I generate and send invoices via WhatsApp?
In WatSayPay web or mobile app, create a new invoice, specify line items and VAT, then tap "Share via WhatsApp" to send a direct formatted invoice link to your client.
Is WatSayPay Mobile available for Android and iOS?
Yes! WatSayPay Mobile is packaged for mobile devices and allows instant invoice creation, quotation tracking, and client management on the go.
How are UAE VAT and currency calculations handled?
WatSayPay automatically calculates 5% UAE VAT (or custom tax rates), formats currency outputs (AED, USD, EUR, etc.), and generates tax-compliant PDF invoices.
How do I request account or data deletion?
Send an email to support@watsaypay.com with the subject "Account Deletion Request" from your registered email address. Our team will verify and delete your data within 5 to 7 business days.
Where can I find Privacy Policy and Terms of Service?
You can review our legal policies anytime: Privacy Policy and Terms of Service.
Need Legal & Compliance Docs?
Review our Privacy Policy and Terms of Service for complete legal details.