How can we help you today?
Have questions about your invoice, bank wire transfers, or need technical assistance? Our support team is here to assist you during business hours (see hours below), and you can message us on WhatsApp any time.
WhatsApp Live Support
Instant chat for fast resolution, payment proof sharing, and billing inquiries.
Email Billing & Helpdesk
Formal inquiries, contract agreements, tax documentation, and support tickets.
Headquarters & Hours
Visit our office or reach our desk during UAE business hours.
Frequently Asked Questions
How do I pay an invoice?
Open your shared invoice link and click "Proceed to Payment". You can choose Mamopay (Cards, Apple Pay), Stripe, or Local Bank Wire Transfer with our verified IBAN.
How long does bank transfer verification take?
UAE local bank transfers (via IBAN) are verified within 1-2 business hours. International SWIFT wires usually clear within 24-48 hours. Please mention your Invoice # in the transfer description.
Where can I download my payment receipt?
Once marked as paid, click the "Receipt" or "Invoice PDF" button on your invoice view to download your official VAT-compliant receipt.
Need immediate urgent assistance?
Click the green WhatsApp button above to message our billing team. Replies are handled during the business hours listed above.